FACE also works to develop and support ecosystem-level capabilities, shared infrastructure, and enabling mechanisms that can strengthen coordination, improve visibility into emerging issues, support better information flows, and enhance the sector’s ability to respond more effectively to common challenges and risks.
A key initiative within this effort is the FACE Risk Intelligence Platform (FRIP), conceived as a shared, neutral, and privacy-conscious industry mechanism to enable timely risk signalling, near real-time visibility on emerging exposures, and structured information exchange on issues such as fraud, impersonation, over-leverage, and suspicious patterns across customers, merchants, and intermediaries, while operating within clear governance, reciprocity, and regulatory-aligned safeguards.
This is intended to improve ecosystem-level visibility, support earlier and more coordinated responses, and make oversight more responsive, scalable, and forward-looking.
FACE supports members through structured capacity-building initiatives, including training, knowledge-sharing, and practical guidance on regulatory and operational issues.
These efforts help participants understand evolving expectations, keep pace with developments across the sector, and translate information into practical understanding. The focus is not only on awareness, but on enabling a stronger, compliant, and capable ecosystem.
FACE Forward is FACE’s flagship knowledge initiative for webinars and structured learning sessions. It brings together experts, institutions, partners, and practitioners to discuss regulatory developments, compliance themes, market trends, operational issues, and ecosystem opportunities.
25 June 2026
2 June 2026
FACE Spotlight is a platform through which members present a structured walkthrough of a product, solution, workflow, or capability relevant to the ecosystem, creating a useful format for peer learning and gives members visibility in a way that is informative and relevant to the wider community.
29 Jul 2026
20 May 2026
18 Mar 2026
11 Mar 2026
18 Feb 2026
FACE’s events create opportunities for deeper engagement, live discussion, and ecosystem participation bringing together regulators, members, subject matter experts, and other stakeholders. This includes convenings on issues such as collections, customer treatment, data governance, privacy, AI, fraud prevention, inclusion, and regulatory implementation etc.
These events support stronger dialogue, better understanding of key issues, and more informed ecosystem participation.
