Contact Us

Please write to us with any queries or suggestions about our work.

  • For membership, research, report, media and general enquiries, please write to
  • To report evidence of consumer harm or violation of regulatory and industry standards by a FACE member company, write to
  • We monitor unauthorised digital lending promoted through apps, websites, emails, social media, and WhatsApp/SMS. Fraudsters often deceive customers by misusing the identity of regulated entities. Consumers can support this work by sending evidence (links and screenshots) of dubious lending to We will examine and report them to relevant agencies for action.

Registered office address

5th Floor, Paville House, Off Veer Savarkar Marg, Prabhadevi, Mumbai 400025, India

Get in touch!!